Return to Best of Breed: The Growing Importance of Integration & Trends in Custom Application Development

Return to Best of Breed: The Growing Importance of Integration & Trends in Custom Application Development

SESSION: 50 TIME: 4:35 PM to 5:25 PM ROOM: TBD PRESENTER: Dom Dell’Omo, e2b teknologies Best of breed was popular in the 90s when companies would pick the best products in each category and then integrate them to their ERP. But it quietly slipped away as maintenance of those integrations was cumbersome and costly. Discover…

IVR Interactive Voice Response Phone Integration with ERP for Self-Service Order Status, Recordings, and Transcriptions

IVR Interactive Voice Response Phone Integration with ERP for Self-Service Order Status, Recordings, and Transcriptions

SESSION: 47 TIME: 10:45 AM to 12:00 PM ROOM: TBD PRESENTER: Grace Phillips, Anytime Collect, Dom Dell’Omo, e2b teknologies Join us as we explore some of the many ways we’ve helped customers automate their businesses. We’ll show how we’re leveraging interactive voice response (IVR) phone integration for customer self-service inquiries such as account information and…

The Data Told Me to Do It: Insights in Your Organization with KnowledgeSync SQL Alerts

The Data Told Me to Do It: Insights in Your Organization with KnowledgeSync SQL Alerts

SESSION: 43 TIME: 3:40 PM – 4:30 PM ROOM: TBD PRESENTER: Greg Swallow, KnowledgeSync by Vineyardsoft Use KnowledgeSync to turn your organization into a “data-driven” one by defining conditions in any Microsoft SQL or SQL Azure database to trigger email notifications. Get notified on late shipments, low inventory, over-budget projects, new sales, missing timesheets, and…