If you read the blog regularly, you may be following along as we tell you the story of a recent customer of ours who found true success with cloud ERP. In part one of this story we introduced you to a giant in the commercial bakery industry who was in need of a new ERP system, the problems they were having, why they chose Epicor Express, and their feelings about the implementation process. In the second part of the story we talked about some of the benefits they’ve seen since implementation. As a manufacturer of bakery items, sending out tasty products and complying with strict industry regulations is crucial to this company’s bottom line. So, in this third and final chapter, let’s talk about how they used cloud ERP to improve compliance processes and ensure quality throughout their manufacturing and distribution process and their plans for the future.
The tremendous growth and longevity of this commercial bakery did not happen by chance; the company’s status as a Safe Quality Food Institute (SQF) Level 2 manufacturing facility speaks to their commitment to prevent, not just react to foodborne illness through tightly controlled food safety and quality management systems that comply with both international and domestic food safety regulations – but keeping up that level of quality and control while also worrying about government rules and regulations is not easy or cheap without the right tools.
Unlike their legacy systems, Epicor Express simplifies the cost and complexity of compliance with powerful tools and capabilities, such as advanced print management, which is a solution designed to offer flexible and automated delivery of documents in a paperless environment.
“The degree of precision required in our production and our compliance, reporting, and quality requirements continue to increase, and we needed the tools in the new system to help our team. We’re always looking for ways to reduce the costs relating to quality and compliance, and this is a goal I am confident we will reach with the advanced functionality in Epicor Express, which allows us to automate and integrate processes to both internal and external systems.”
The Future is Sweet
One of the many benefits of cloud ERP is an organizations ability to quickly and easily extend the system; while their implementation was complete in January 2015, scalability is a perk that the company plans to take advantage of in the near future with more modules and integrations.
“Our ability to quickly and easily add more users and functionality is an incredible benefit of Cloud ERP. We are implementing the advanced print management functionality next and feel secure knowing that the system can scale up as we grow and adapt to changes in our business in the years to come.”