In reviewing the different software deployment options and the economics of the vendors that offer them, we concluded that multi-tenant SaaS solutions often have substantial advantages. These advantages include:
- Greater research and development (R&D) spend efficiency.
- More frequent functional improvements to the product.
- Lower support costs for the vendor and the customer.
- Lower cost testing and debugging environment for the vendor and customer.
Software buyers need to compare more than functions and features. They also need to evaluate the underlying economics of different deployment options and choose the solutions that deliver the best value over the long haul.
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