IVR Interactive Voice Response Phone Integration with ERP for Self-Service Order Status, Recordings, and Transcriptions
SESSION: 47 TIME: 10:45 AM to 12:00 PM ROOM: TBD PRESENTER: Grace Phillips, Anytime Collect, Dom Dell’Omo, e2b teknologies Join us as we explore some of the many ways we’ve helped customers automate their businesses. We’ll show how we’re leveraging interactive voice response (IVR) phone integration for customer self-service inquiries such as account information and…