HOW A LARGE NOT-FOR-PROFIT HOSPITAL INCREASED EFFICIENCY

“Sage truly understands that we’re in the healthcare business—not in the business of implementing software systems. Sage Fixed Assets paid for itself in the first year of use, and we estimate that using the software has reduced the time spent on asset tracking and recording by about a third. Plus, because Sage Fixed Assets is so dependable, we don’t have to spend our time on the phone with support.”

–Jill Kight, Cost analyst, Catawba Valley Medical Center

Since 1967, Hickory, N.C.-based Catawba Valley Medical Center (CVMC) has built strong relationships with the people, businesses, and communities throughout the state’s Catawba Valley. As the region’s largest not-for-profit community hospital, it has 258 beds, 15 physician practices, and more than 1,100 employees, and its centers of excellence include mother and child services, comprehensive cancer care, rehabilitation, and neurosciences.

CVMC maintains more than 15,000 asset records, with a net book value in excess of $61 million. Its average monthly acquisitions exceed $600,000.

For many years, the hospital used GBA Systems’ FAMSOL product on an AS/400 environment. In 1997, the hospital decided to move to client/server technology. Although FAMSOL was an adequate application, GBA Systems did not offer a client/server version at the time.

At first, few resources were available for CVMC to place an automated fixed asset system in service. To be as cost-effective as possible, CVMC purchased fixed asset software from the company that provided its financial, human resource (HR), and payroll applications–a well-known ERP system.

Unfortunately, the new product did not meet the needs of its finance department. “It was cumbersome to use, and didn’t provide a report writer,” explained Jill Kight, cost analyst for CVMC. “Among other things, cloning and disposing of assets required several steps and screens, and there were few user-defined fields available for searching.”

So, CVMC began the search for a total fixed asset management solution to meet its needs.

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